F.A.Q. (Frequented Asked Questions)
Home page > F.A.Q. (Frequented Asked Questions)
If you need any help regarding the use of Penpal Tradition, please read our F.A.Q. You might find answers to your questions here.
If you can't find here the answer to your question, we invite you to contact us.
Categories
- Registering
- Silver Membership
- General questions
- My member account
- My profile
- Private messaging
- Search engine
- Friend list and black list
- Snailmail and e-mail correspondence
- Notifications e-mails
- Rewarding Points System
- Chat room
Registering
Is it free to join your club ? [Top]
How do I sign up to Penpal Tradition ? [Top]
I didn't receive the e-mail with the activation link. [Top]
I received the e-mail with the activation link but it just won't work ! [Top]
I just signed up to your club but now I can't log in to my member area. [Top]
Silver Membership
How can I subscribe to your Silver Membership ? [Top]
How to benefit from the 20% discount rates when renewing my Membership ? [Top]
What methods of payment do you accept ? [Top]
General questions
Can I hide my online status when I am connected to the site ? [Top]
Why can't I see other member's photograph ? [Top]
Some pages of this website don't display properly. [Top]
My member account
How can I delete my account ? [Top]
I can't remember my user name or password. [Top]
How can I change my password ? [Top]
My profile
Wen I try to modify my details, my modifications are not taken into account. [Top]
How can I add a photograph to my profile ? [Top]
Private messaging
I want to ignore some member, is it possible ? [Top]
Can I automatically save a copy of letters I send to my friends ? [Top]
How do I send messages to your members ? [Top]
When I try to send a message to some member I get a warning message ! [Top]
I want to be contacted by members satisfying my preferences only. [Top]
How can I create folders to sort my letters ? [Top]
How do I enable receipt notifications ? [Top]
What difference between private messages and guestbook messages ? [Top]
Why can't I get to my private messaging when I try to read my messages ? [Top]
Search engine
Why won't the search engine seem to find all members registered ? [Top]
How can I browse your penpal database ? [Top]
Why can't I search members younger than 18 ? [Top]
Friend list and black list
How can I remove my friend list from my profile ? [Top]
Snailmail and e-mail correspondence
May I share my postal (snailmail) address with your members ? [Top]
How does your safe snailmail service work ? [Top]
How does your safe e-mail service work ? [Top]
Notifications e-mails
I don't want to be notified by e-mail when I receive new private messages. [Top]
I don't want to be notified by e-mail when a member adds me to his/her friend list [Top]
Rewarding Points System
I've already earned many rewarding points but can't exchange them yet ! [Top]
I don't have any PayPal account, how can I get paid ? [Top]
Do I earn points for actions done by my referrals ? [Top]
